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Business Observation 10 min read
Cultural Conflicts and Business Wisdom in the Middle East
December 2023 · Wang Xiaojian
A business negotiation in Dubai taught me what "culture is business" truly means. The rules of the Middle East market are far more complex than imagined.
## That Negotiation
We prepared detailed business proposals, financial models, legal terms. The other side spent two hours talking about family history, beliefs, values.
At first I thought this was "small talk"—later I understood: this was building trust.
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## Cultural Codes
**Relationship First**: Business cooperation is built on interpersonal relationships, not contract terms.
**Time Perception**: Westerners' "efficiency" looks like "impatience" to Middle Easterners.
**Decision Chain**: Seemingly one person negotiating, but behind it is the entire family's interest balance.
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## My Lesson
Almost lost the deal for being "too professional." Later adjusted strategy: spend more time building relationships, less "efficiency anxiety."
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*Understand culture to do business.*
Wang Xiaojian
Asian investment expert, Chairman of Yaohan Investment. 25 years of financial experience covering China, Southeast Asia, Middle East, and Japan.